Privacy Policy

This privacy notice explains how BYB Performance Garage (Back Yard Boys Performance Garage), situated at 24 Kathleen St, Florida, Roodepoort, 1710, processes personal information collected through this website.

You can contact us about anything in this notice at info@bybperformancegarage.com or +27 69 589 1721.

When you use our enquiry form we collect only what you choose to share with us: your name, email address and phone number, plus (if you provide them) your vehicle details, the service you are interested in and the content of your message.

Like most websites, our server logs and rate-limiting protection briefly record technical data such as your IP address. This is used only to keep the site working and protected from abuse and is not used to identify you.

We use your information solely to respond to your enquiry, prepare a quotation, and carry out the service you ask about. We do not use it for marketing, and we do not add you to any mailing list without separate, specific consent.

Our legal basis is your consent (which you give by ticking the consent box on the form — you may withdraw it at any time) together with the fact that processing is necessary to take steps at your request before entering into a service agreement.

We do not sell, rent or trade your personal information. It is accessible only to BYB staff who need it to answer you, and to the third-party services we use to run the business (such as our email provider and website hosting), each of which is bound by its own data-protection obligations. We may disclose information where the law requires us to.

Enquiry records are kept for as long as needed to respond to you and maintain an accurate record of the work we discussed — up to 24 months after your last contact — after which they are deleted, unless we are required to keep them for legal, safety or accounting reasons. You may ask us to delete your details sooner at any time.

This website is served over an encrypted (HTTPS) connection. Enquiry submissions are stored in a restricted database and can only be viewed through a password-protected admin area. Access to your information is limited to people who genuinely need it to help you.

This website does not set its own advertising or tracking cookies. Embedded third-party content (for example, the Google Map on our contact section) may set cookies controlled by those providers, subject to their own privacy policies.

You have the right to:

• ask what personal information we hold about you and request a copy;
• request that incorrect information be corrected;
• request that we delete or stop using your information;
• withdraw your consent at any time;
• object to the processing of your information;
• complain to the Information Regulator (South Africa) at inforegulator.org.za.

To exercise any of these rights, email info@bybperformancegarage.com or call +27 69 589 1721. We will respond within a reasonable time.

We may update this notice from time to time. The date at the top of this page shows when it was last changed.